Servicing Heat Sealers: Common Faults, Safety Risks & When to Call an Engineer

Heat sealers are a critical part of many packing operations, used to seal bags, films and packaging materials quickly and securely. Whether you’re using an impulse heat sealer or a continuous heat sealer, consistent sealing quality is essential for product protection, presentation and safety.

While heat sealers are generally reliable, they operate under constant heat, pressure and electrical load. Over time, this leads to wear, drift and faults that often go unnoticed until sealing quality drops or the machine fails altogether.

This guide explains:

  • Common heat sealer problems we see in the field

  • Early warning signs operators often miss

  • The risks of ignoring declining seal quality

  • When professional heat sealer servicing is essential

What Is a Heat Sealer?

heat sealing sealer machine

A heat sealer uses controlled heat and pressure to bond packaging materials together, creating an airtight or tamper-evident seal. They’re commonly used in food, medical, retail and industrial packaging environments.

Typical types include:

  • Impulse heat sealers (short bursts of heat)

  • Continuous band sealers (constant heat for higher output)

  • Bench-top and inline sealing machines

Heat sealers are often used alongside strapping machines, conveyors, paper tape machines and pallet wrapping equipment as part of a wider packing line.

Common Heat Sealer Problems

Many heat sealer faults develop gradually. Machines often continue operating — but not correctly.

1. Inconsistent or Weak Seals

One of the most common issues is seals that:

  • Split under light pressure

  • Appear sealed but fail in transit

  • Vary in strength across the seal width

This can be caused by internal heating element wear, pressure imbalance or control issues — all of which typically require professional inspection to diagnose correctly.

2. Overheating or Scorched Packaging

Excessive heat can:

  • Burn or distort packaging film

  • Damage products inside the pack

  • Increase rejection rates and waste

Overheating is often linked to faulty temperature control systems or worn components rather than simple operator settings.

3. Intermittent Operation or Power Issues

Heat sealers rely on stable electrical performance. Common warning signs include:

  • Machine cutting out mid-cycle

  • Delayed heating

  • Unresponsive controls

Electrical faults should never be treated as quick fixes — incorrect diagnosis can lead to repeat failures or permanent damage.

4. Reduced Output Speed

A heat sealer that still works but slows the line is one of the most expensive problems to overlook. Reduced throughput often indicates internal wear, misalignment or thermal inefficiency that worsens over time if left unaddressed.

The Risks of Ignoring Heat Sealer Issues

Poor heat sealing doesn’t just affect the machine — it affects your entire operation.

Common consequences include:

  • Product damage or contamination

  • Increased packaging waste

  • Customer complaints or returns

  • Line stoppages at peak production times

  • Higher long-term repair costs

By the time seals are visibly failing, the underlying fault is often already well developed.

When to Call a Heat Sealer Service Engineer

Professional servicing should be strongly considered if:

  • Seal quality has become inconsistent

  • Packaging shows signs of scorching or distortion

  • The machine behaves unpredictably

  • Output speed has dropped without explanation

  • The sealer hasn’t been serviced in the last 12 months

Preventative servicing almost always costs less than emergency breakdown repairs — especially during busy production periods.

Heat Sealer Servicing with Excelerate

Excelerate provides UK-wide servicing and repair for heat sealers as part of our wider packaging machinery support offering.

Our engineers service:

  • Impulse and continuous heat sealers

  • Standalone and integrated sealing systems

  • Heat sealers used in food, retail and industrial packaging

We also support strapping machines, paper tape machines, conveyors, banding machines and pallet wrapping equipment, allowing us to maintain entire packing lines rather than individual machines in isolation.

👉 Learn more about our UK-wide machinery servicing

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