Pallet Wrapping Machine Servicing & Repairs
Pallet Wrapping Machine Servicing
& Stretch Wrapper Repairs
(UK Nationwide)
At Excelerate Ltd, our UK-trained professional engineers are trusted nationwide to service, maintain, and repair pallet wrapping machines, stretch wrappers, and packaging equipment.
What Do We Offer for Machinery Servicing?
Whether you need a scheduled maintenance plan, emergency repair, or spare parts fitting,
we safeguard your investment, reduce downtime, and keep your production line moving.
✅ UK-wide coverage with fast callouts
✅ Telephone support and technical video call diagnosis
✅ Trained engineers for Lantech, Robopac, IBIS, Orion, and other major brands
✅ Preventative maintenance plans to stop costly breakdowns
✅ Emergency 24/7 support available for contract customers
Why Regular Servicing Matters
Downtime from a failed pallet wrapper can halt your dispatch process, causing missed deadlines, wasted film, and costly manual workarounds.
Planned servicing and preventative maintenance keep your stretch wrappers:
✅ Running reliably at full capacity
✅ Using the correct film tension (avoiding waste and product damage)
✅ Safe for operators, compliant with health & safety standards
✅ Longer-lasting — extending the life of rollers, belts, and motors
✅ Many of our customers have reduced unscheduled downtime by over 40% by moving to our tailored service plans.
What We
Service
Our engineers are specialists in packaging and wrapping equipment, including:
Pallet Wrapping Machines
(semi-automatic & fully automatic)
Stretch Wrappers
(rotary arm, turntable, orbital)
Conveyor Systems
(belt and roller conveyor systems)
Spiral Wrappers
(semi-automatic and fully automatic)
Heat Sealers
(continuous and impulse heat sealing machines)
Paper Tape Dispensers
(gummed and water-activated tape machines)
Strappers and Pallet Presses
(fully auto lines)
Stretch Wrapper
Servicing
Stretch wrappers are complex machines — when they fail, your packaging process stops.
Our engineers are trained across leading stretch wrapper brands and provide both preventative maintenance and on-demand repair.
We resolve common stretch wrapper faults such as:
Film snapping or tearing during wrapping
Carriage not raising/lowering correctly
Incorrect pre-stretch settings
Safety guard or sensor errors
Height detection errors
Turntable/arm motor issues
Gearbox issues
Noises in operation
We also supply and fit OEM spare parts to guarantee long-term performance.
Preventative Maintenance Plans
Every site is different, which is why we offer
custom service plans:
Annual or Bi-Annual Service – ideal for low-usage machines
Quarterly Service – for heavy-use or 24/7 environments
Tailored SLA – flexible visits matched to your workflow
All plans include a full Service Report with recommendations, and we supply a Preventative Maintenance Checklist you can use in-house.
Brands & Models
We Service
Lantech Machine Servicing
Robopac Machine Servicing
SIAT Machine Servicing
And many other brands, such as IBIS, ITW MIMA, Atlanta Stretch and more.
Looking for a brand-specific service? Contact us!
Why Choose
Excelerate?
There’s a reason companies choose Excelerate as their packaging and pallet wrap machine servicing provider.
✅ Expert Engineers – UK trained, multi-brand experienced
✅ Fast Response – national coverage with local technicians
✅ OEM Parts – only genuine or approved replacements used
✅ Transparent Pricing – no hidden fees, full quote provided
✅ Trusted by Industry – supporting logistics, food, and manufacturing businesses nationwide
Frequently Asked
Questions
Some frequently asked questions about our
pallet wrap machinery and packaging machinery servicing
How often should I service a pallet wrapping machine?
Every 3–6 months depending on usage. Heavy 24/7 environments require quarterly servicing.
What does a full stretch wrapper service include?
Inspection, lubrication, safety checks, electrical diagnostics, and a detailed service report.
Do you provide emergency repairs?
Yes, we offer same-day callouts and 24/7 cover for contract customers.
Can you supply parts?
Yes, we provide and fit OEM parts for all major brands.
What areas do you cover?
We provide nationwide UK coverage, with engineers based in major regions for fast response.
For tips, tricks and guidance on pallet wrapper and machinery servicing, why not take a look at our Blog or our article ‘Top 5 Signs Your Pallet Wrap Machine Needs Servicing”
Book Your Service
Today
Keep your pallet wrapping and packaging
machines running smoothly.
📞 Call us on:
(UK) 01604 644100
📧 Email: service@excelerateltd.com
✅ Or complete our enquiry form for a free, no-obligation quotation.
